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Forced to use past tentants supplier?!

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Comments

  • The timescale for transfers is set at an industry level and includes cooling off periods, periods for customers to obtain reads and also to identify possible erroneous transfers. All safe guards for customers.
    Spelling courtesy of the whims of auto correct...


    Pet Peeves.... queues, vain people and hypocrites ..not necessarily in that order.
  • undaunted
    undaunted Posts: 1,870 Forumite
    Cardew wrote: »
    This has been discussed a number of times, and despite several utility company employees contributing on this forum, I have not seen a definitive answer.

    Whilst I agree there is probably no 'legal reason' why advance transfers could not be arranged, I can understand the reluctance of Utility companies to accomodate such requests.

    Can I ring up and just tell 'my' chosen Utility company that I am taking over Undaunted's tenancy? Would they not need to check with you? Or if I decide to not to move in(and don't tell my company) would the takeover go ahead?

    What about timing of takeover and reading of meters - it would have to be at an exact time and date.

    Perhaps the question that should be asked is 'are Utility companies required to accomodate advance transfers?'

    Of course the simple answer would be to cut down the stupidly long period(often 6 weeks or more) for takeovers to take place. Once I move into Undaunted's abode I should be able to call my supplier with meter readings and they take over the account in a couple of days - provided I waive my right to a cooling off period.

    Some fair points here. Probably easier to overcome with purchasers than tenancy cases as you'd have a completion date etc but I agree that if transfers were completed more expediently it wouldn't be worth worrying about.
  • undaunted
    undaunted Posts: 1,870 Forumite
    The timescale for transfers is set at an industry level and includes cooling off periods, periods for customers to obtain reads and also to identify possible erroneous transfers. All safe guards for customers.

    Oh come on, it takes more like 6 minutes than 6 weeks to obtain & submit a read & cooling off periods are also far shorter. There are far more slow transfers than erroneous ones I would expect?
  • undaunted wrote: »
    Oh come on, it takes more like 6 minutes than 6 weeks to obtain & submit a read & cooling off periods are also far shorter. There are far more slow transfers than erroneous ones I would expect?

    Erroneous transfers were a MASSIVE problem in my experience when I worked in the industry but that was before the rules regards doorstep chasers were tightened up
    Spelling courtesy of the whims of auto correct...


    Pet Peeves.... queues, vain people and hypocrites ..not necessarily in that order.
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