Overcharged for postage

gidon

I was charged £15 for postage in an auction i won the other day. but when i received the package it had cost him £4.25 and he only put it in a plastic bag so the packaging couldnt have cost him more than 20p!!

what can i do about this? is there an ebay rule about this?

cheers in advance

PASCALI

You received the item okay.
You knew what the P&P was when you bought the item.
Whats the problem ?

Binxy

It's true you should vaguely check what the postage should be and know what is an expensive charge, but that is still a huge discrepency.

I would email them and see what response I got to a polite enquiry as to the high over estimation. If you're not satisfied I'd (personally) feel justified to leave neutral or negative feedback, as I would want to know if I was a prospective buer from thsi eprson! If you've already left it, then you could add a comment underneath.

Almost £11 is far too much.

And as far as I know, there isn't a rule about it. But there should be.

stavros_2

When you were bidding on the auction I presume you knew the p&p cost was £15. If you thought this was too high then you should have questioned the seller or not bid. As annoying as it is, you should really take the total price into account rather than just the final bidding price

bbruce

Some people put 1p for the item and £34.99 postage and openly admit it saves them Ebay charges.
I always take postage into consideration when bidding and reduce my bid by what I think the postage exceeds reasonable.

Tojo_Ralph

PASCALI wrote:

You knew what the P&P was when you bought the item.
Whats the problem ?

Assuming you mean before they bid.... Where does the OP state this?

Tojo_Ralph

Binxy wrote:

And as far as I know, there isn't a rule about it. But there should be.

There is a rule, and it relates to "Fee Avoidance".

gidon

i did know it was £15 BUT i didnt realise it would only cost the seller £4.25

Tojo_Ralph

gidon wrote:

i did know it was £15 BUT i didnt realise it would only cost the seller £4.25

Sellers on tight margins avoid fees with inflated postal charges. As you knew what they were, you have no complaint about the cost, unless of course that £15 was First class special delivery, and the goods arrived 2nd class, via snail mail. That said, you do have a right to expect the goods to be packaged well. If they were not, then that should be reflected in any feedback.

LongDongDave

gidon wrote:

i did know it was £15 BUT i didnt realise it would only cost the seller £4.25

If you were happy at the time of bidding, you shouldn't moan now! Why don't you give us the rest of the details...how does this item compare with similar items? Did it end £10 lower than an item with £4.25 postage?

Read this thread http://forums.moneysavingexpert.com/showthread.html?t=38382&page=1

gidon

it was a one off item, nothing to compare it to. All im saying is that i paid 15 for something that was marked £4.25...i feel ripped off by that!