Phone calls encouraging claims after an accident

Lil_Choc

2 years ago my car was written off :sad: and after a lot of hassle involving insurers, accident management company and the garage (but that's a whole other thread!) it was finally settled in my favour.

Then the phone calls started.

'We understand you were in an accident, would you like to claim for ....'

The callers are very pushy (I'm guessing commission is involved) and have tried to encourage me that while I wasn't injured I may have suffered discomfort. I have been straight to the point with all of them, no, I was not injured, I have no further things I want to claim for but they keep on. One said all I had to do was just say I'd had some aches, and if I didn't claim this the money would go to the share holders.
My opinion is this is basically incitement to defraud. :mad:

I had 2 such calls today alone, they have even got my mum's number and call her! She also tells them to go away!

Any advice?

chris-j

Most likely nothing to do with accident 2 years ago. These leeches get hold of numbers and randomly call people or text them. Ofcom and ICO are absolutely useless.
I get calls and texts on my work mobile which is only used for work contacts but still these leeches call and text.
Best advise is ignore and if your phone lets you block numbers, add these ones.
Sooner govt gets insurance industry to clean up its act the better as they are largely responsible for growth of this industry.

Lil_Choc

They seem to know the details of the accident like the date and the name of the other driver.
Soooo annoying, I have better stuff to do than talk to them!

Icey370

Exact sakes thing happening to us. My mum was driving in a car park and some idiot kid of a driver thought it would be okay to floor it in the car park and cross a junction without looking. Anyways this was a year ago and we have also just recently received numerous phone calls about the accident from some Indian people.... They are definitely not random calls as they know the names and details of the accident!

My mum told them she has a company sorting it and they try to pressure her into using them. She hung the phone up and they called back within a minute, I answered and kindly told them to stop calling.... Got another call today too....

dacouch

Have you got any insurance quotes from comparison sites where you've disclosed a non fault claim ?

Guess what the comparison sites do with the data

Icey370

dacouch wrote: »

Have you got any insurance quotes from comparison sites where you've disclosed a non fault claim ?

Guess what the comparison sites do with the data

Nope, my mum used the same solicitors she used when someone hit my brothers friends car (he was the passenger)

She's too computer illiterate to do that anyways lol

steve-L

chris-j wrote: »

Most likely nothing to do with accident 2 years ago. These leeches get hold of numbers and randomly call people or text them. Ofcom and ICO are absolutely useless.
I get calls and texts on my work mobile which is only used for work contacts but still these leeches call and text.
Best advise is ignore and if your phone lets you block numbers, add these ones.
Sooner govt gets insurance industry to clean up its act the better as they are largely responsible for growth of this industry.

I have not had an accident/claim in over 10 yrs.... I still got this, absolute scam

Stooby2

Talk to them for as long as you can without committing to anything, ask for loads of details etc. Then just say, "no thanks, not interested" and hang up.

1886

You can get numbers blocked. I've blocked people from calling my mobile and I know you can do the same on a landline.

fivetide

You've done well getting one that does know you've had a crash. The insurance companies make money out of selling the details on. Weirdly I can't see it as being good busienss becasue surely it ends up costing them much more?

Last one that called me said I was entitled to compo for "the accident I had" so I asked him which one. He just said "any accident". Harangued him a bit more before telling him where to go. Politely, he's just some minimum wage person with a list of people to call. His bosses are the real problem.

InsideInsurance

In the majority of cases they have no idea about any accidents at all and are simply fishing, arguably using the same techniques as those at fake seances. You assume they have actual facts and feed them information that they play back to you.

If they do have true data then its something that they have bought, and for warm leads like this they pay a fair amount of money! Its amazing the sources that have been caught selling data to these accident management companies.