Debenhams **SALE**

missminx

Hoping I can establish a couple of things here, whilst I am in dispute with Debenhams. If people are willing to post their experiences here, I want to prove to Debenhams that in some cases they have actually debited from people's bank accounts. They have debited from mine, not just reserved funds, it's on my statement, but they are trying to deny it?!
Also did anyone actually receive anything from the Blue Cross Sale at the weekend? They are claiming items are out of stock , but the same item is in stock at full price - so curious to find out if anyone got any at reduced price?

deanos

I had my order cancelled but no money has come out as yet just checked a min ago, all items i ordered are out of stock.

If you go to your 1st email and click the item it shows in stock but when you add to basket it says out of stock

manda1205

They've done the same to me. I ordered on 11th, got a confirmation email, 12th I got an email from cccstocklocationtem which said they didn't have stock and no money had been taken, then got an email on 14th saying no stock and your order is cancelled. I checked my credit card online and the money has gone onto it on the 11th. I rang them yesterday and they said I should never have been told that the money hadn't been taken as it does it automatically at order because there should have been stock. But because of a big mess up there wasn't stock, he said a refund "should" have gone through, that's it though. I'll get my bill on the 17th, so it doesn't go through tonight Im going to get charged for it and have to pay the bill.