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Code 800B0100 windows update encountered an unknown erro

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hi there when i try and install updates on my windows 7 machine they fail and i get the above error code.

So far i have run a full scan with Avast , malwarebytes , come back clean

have run the system update readiness tool and the fix it tool ( found 3 problems and fixed them) , but still the update's fail.

is there anything else i can try or do i need to do a factory restore ?
thank you

Comments

  • Peter999_2
    Peter999_2 Posts: 1,327 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 15 January 2013 at 1:26PM
    Hi,

    I had a problem with windows update on someones PC that was fixed by the following :
    ===============================================
    1. Open up a command prompt as admin and run: net stop wuauserv . Leave the prompt open.
    2. Navigate to C:\Windows\SoftwareDistribution and delete the contents of the download folder as well as C:\Windows\SoftwareDistribution\DataStore\DataStore.edb
    3. Return to the command prompt and run: "net start wuauserv"
    4. Reboot
    5. Re-run windows update.
    ===============================================

    I found it somewhere on a forum, can't remember where but it worked for me.

    Pete
  • myxbox
    myxbox Posts: 231 Forumite
    thank you, will give that ago
  • -TangleFoot-
    -TangleFoot- Posts: 4,673 Forumite
    Part of the Furniture Combo Breaker
    Peter999 wrote: »
    I found it somewhere on a forum, can't remember where but it worked for me.

    Microsoft has a tool that does all that for you.
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