Advice Appreciated

darrenjames84

Hi All,

I would appreciate any advice on my situation...

I had an account with Lloyds TSB quite a while ago, not sure when i opened it originally but i know Lloyds themselves closed it in 2009. (It was at least 6 years)

I cant remember exact amounts without getting statements from Lloyds (which i will request if you guys think i have a valid claim) but i know the final balance on the closed account was -£1975, of which i think around £900 was agreed overdraft, the rest was purely charges for going overdrawn, late payments etc.

I refused to pay this for some years but then eventually gave in and paid the balance over a period of quite a few months, as i just wanted to pay off everything i owed, which i have now done, with all creditors thankfully.

My concern is that by the time i started paying, it was already in the hands of a debt collector, and i had the aggreement with them to pay in monthly installments until clear, which was done.

Can i now go to Lloyds and dispute this, or am i out of luck as the balance was paid to the debt agency?

Any advice would be a great help!

Kind Regards,
Darren

dunstonh

Can i now go to Lloyds and dispute this

What do you want to dispute?

darrenjames84

All the charges they piled on top? Surely they could see from my account that i was unable to afford it, but nonetheless carried on chargin month on month. I fi remember correctly the charges coming out were over £200 some months!

Thanks!

Atidi

If a tramp goes into Tesco and fills up a trolley with goods, could he get it all for free as 'surely they can see he can't afford it' :cool:

Maybe I'll try something similar at the local Maserati dealership?

darrenjames84

Wow, thanks for the sarcasm, was just looking for some advice...

The point is they were piling more and more charges on me every month, seeing that i didnt have nearly enough coming in each month to cover it, but carried on with the charges into their hundreds.
I did speak to them about it at the time but they refused to either increase my overdraft or freeze any charges.

Its not about me wanting to get it 'free' it's about them pushing me deeper in the proverbial by adding charge after charge.

I would thank you for your reply but...

whitepaper

darrenjames84 wrote: »

All the charges they piled on top? Surely they could see from my account that i was unable to afford it, but nonetheless carried on chargin month on month. I fi remember correctly the charges coming out were over £200 some months!

Thanks!

But you obviously could afford it. You have admitted you paid it all off

dunstonh

darrenjames84 wrote: »

All the charges they piled on top? Surely they could see from my account that i was unable to afford it, but nonetheless carried on chargin month on month. I fi remember correctly the charges coming out were over £200 some months!

Thanks!

1 - they have every right to charge for their services. It doesnt matter if you can afford it or not (although financial hardship cases at the time of the charge does see the banks tend to be more tolerant and offer goodwill refunds - you ignored the debt at one point though. So, that doesnt apply).

2 - you repaid the debt in the end. So, you could afford it.

3 - banks won the bank charges court case. You cannot "reclaim" on the basis of the charges being unfair.

darrenjames84

i couldnt afford it at the time, which is why i didnt pay it when the charges got too ridiculous. So no, i paid it off a good 2 years later, when i had downsized my property to enable me to have enough money to get it repaid.

Thanks Dunstonh, you've been really helpful, and you have cleared it up for me. It's much appreciated.

However i never expected that by asking a question on here i'd get the kind or sarcastic replies i did.
Thanks, but perhaps you should try to come across a little kinder or more polite to a newbie who is just trying to get an answer in this complicated, expensive world!

dunstonh

I am going to frustrate you a bit now but it may help others reading. If you had complained about the charges at the time they were incurred and you were in financial hardship at that time, then the bank would probably have refunded some of them (you would have to complain formally and not just ask the local branch).

Problem is that once financial hardship has passed, it is too late to use that as a reason to go back over time and get a refund. Financial hardship is now.