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Direct Line PPI (RBS)

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Ive recently been successful with two claims being upheld for PPI with Direct Line (RBS) but have been having problems with the other six. My question is has anyone else had problems with RBS?

Comments

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    You need to be more specific about the "problems" you have encountered.
  • All the loans had the same reason for PPI mis-selling but they only paid out on two
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    All the loans had the same reason for PPI mis-selling but they only paid out on two
    It's important to realise that all complaints are considered on their own merits (or lack of them). In addition, not every complaint is upheld simply on the reasons given by the complainant-your successful claims could have been because the bank found faults during their investigation that you did not mention.
    Since lenders do not divulge their reasons for upholding, you'll never know for certain.
  • I have a pre existing medical condition and all loans were roll over loans
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