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Gas meter stopped updating 2 months ago

techno12
techno12 Posts: 744
Part of the Furniture 500 Posts Combo Breaker
Forumite
I noticed the other day that my gas meter has been 'stuck' on the same reading since when it was last read by NPower back in November.

Since the end of Nov I've put the gas CH on, although a lot less than last year as it's been milder, and I've added some insulation to my property.

There's an engineer coming round next week to look at it, and the advisor on the phone said it's either the dial that's stuck (so internally the meter knows the correct reading), or it's broken completely.

Does anyone know what would happen if it's the latter? IE there's no way to know how much gas I've used and therefore they'd write it off? Or would they estimate my usage?

Comments

  • HappyMJ
    HappyMJ Posts: 21,115
    10,000 Posts Combo Breaker
    Forumite
    They are entitled to estimate usage. You can usually get it down quite a bit by being very frugal with the gas once they replace the meter.
    :footie:
    :p Regular savers earn 6% interest (HSBC, First Direct, M&S) :p Loans cost 2.9% per year (Nationwide) = FREE money. :p
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