We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
British Gas Pre Payment Charges
TheVictim1971
Posts: 2 Newbie
in Energy
I have just received a letter from a debt collection company saying that I owe £125 for an address that I lived in 3 years ago. I rang them up and explained that we had a pre payment meter in and they said that British Gas had been charging me the wrong tariff and now want this money back.
I find this VERY strange and have never heard of this before.
Has anyone else ever had this problem before ?
I find this VERY strange and have never heard of this before.
Has anyone else ever had this problem before ?
0
Comments
-
Speak to someone at British Gas so you can find out any information in detail. They'll be able to say exactly what's going on as opposed to what a debt collection agency might know.Ex BG complaints veteran of 6 years!0
-
If I owe money I will pay,,,,but its more the fact that I was on a key meter and had no idea`s of any sort of tariffs on these,,,,they said it was in terms & conditions, but where are the terms & conditions,,,,,I received a key in an envelope and nothing else, just instructions an what to do with it.(go to shop and top it up)
Surely taking 3 years to tell me this is very STRANGE in my opinion, but what would I know...lol0 -
Speak to British Gas.
They'll know more than you do; it's their business
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.7K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.8K Work, Benefits & Business
- 603.2K Mortgages, Homes & Bills
- 178.2K Life & Family
- 260.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards