Cooling off period for new cars

AGa206

My mum went into a Kia dealership yesterday to collect a spare wheel. While she was there she was persuaded by a salesman to put an order down for a new Picanto. She has now decided that she doesn't want the car and feels like she was pressured into signing. There is nothing in the contract about a cooling off period and she hasn't signed a finance agreement but they took the cost of the new wheel as deposit. I wondered if there was a cooling off period when buying a new car.

photome

AGa206 wrote: »

My mum went into a Kia dealership yesterday to collect a spare wheel. While she was there she was persuaded by a salesman to put an order down for a new Picanto. She has now decided that she doesn't want the car and feels like she was pressured into signing. There is nothing in the contract about a cooling off period and she hasn't signed a finance agreement but they took the cost of the new wheel as deposit. I wondered if there was a cooling off period when buying a new car.

Dont think there is a cooling off period if deal done on the business premises.

Having said that if she has only put a small deposit down, she could ask for it back, they may agree, and she wouldnt have to go through with the sale if she hasnt signed anything.

I dont understand how anyone can be pressured in to buying a new car. Just say NO

maninthestreet

Did she actually get the spare wheel she went to the garage in the fiest place to buy?
This is like going into a hospital for an out-patient appointment only to come out having signed a contract to pay £10K for unwanted and unneeded cosmetic surgery.

Relentless01

There is no cooling off period although any decent dealership will return the deposit. They can only retain the deposit and or ask for additional monies to cover costs they have incurred. As it was yesterday it is very unlikely that they have incurred any costs.

AGa206

My Mum rang them back and spoke to the man who we saw yesterday. He told her not to worry about it and we could just go and get the wheel. We are both relieved but as she says it is a small company so they want to keep the good name. I also think he realised he was being a bit too persuasive. Either way we are not getting a new car just a new spare wheel, which is cheaper.