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What is the procedure to close accounts in First Direct?

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  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    Also if you switch they give you £125 I believe ?

    Yes, but you have to use their switcher service, and you must pay in £1.5K a month until you got the £125 at least. Exact T&Cs are on their website.
  • innovate wrote: »
    Yes, but you have to use their switcher service, and you must pay in £1.5K a month until you got the £125 at least. Exact T&Cs are on their website.

    Just called them, and they said no qualification critera for getting the £125 as long as you bring wages over and DD's.

    Although the site does tend to suggest otherwise!
    MFW: Original December 2041 / Aim January 2028
    Current total overpayments: £0 Mortgage starts Dec 16
    It does not matter how slowly you go as long as you do not stop. Confucius
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    I would stick to the written T&Cs, not what some CS person said, or what I think they said.
  • Just called them they said, you need to pay in £1,500 and keep it as a balance until you get the reward but it does not have to be your wage.
    MFW: Original December 2041 / Aim January 2028
    Current total overpayments: £0 Mortgage starts Dec 16
    It does not matter how slowly you go as long as you do not stop. Confucius
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