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Receiving widowed parents allowance but carers and income support stopped?

Hi all,

My mum has just started receiving widowed parents allowance after my fathe rpassed away. We sent in the application ages ago butthey took 2 months processing it and just before she started to receve it she got a letter saying that her carers allowance and income support was to be stopped as she can't have WPA alongside these other benefits. I don't have the exact figures of what she gets but she is worried she may be worse off now. Is this normal procedure?

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