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how to complain.com

i had reason to contact costco and couldn't find an email contact anywhere (including from the local manager)

http://www.howtocomplain.com/

these people not only allowed me to e-mail the company straight through their site, they provided me with a template to do it and will contact me (by email) in 3 weeks to see how it went and provide next steps if needed.

Comments

  • Yup, I've used them to complain in the past, and have always had a good result.
    Wha's like us - damn few, an' they're a' deid
    :footie:

    Competition wins:-
    July - Magic mince cookbook (first win)
  • lisa_cee
    lisa_cee Posts: 73 Forumite
    excellent ive got a HUGE complaint to house of fraser to this will help loads !
  • changkra
    changkra Posts: 635 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    They helped me in the past too,had a complaint with Princes corned beef cans the ones with a ring pull, they kept pulling off. Anyway i was sent £6 in vouchers a nice letter through the post from Princes, i was really pleased and i did praise the on here at the time.
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