Unplanned Overdraft forced by bank??

benjwg

Is this allowed?

I accidently, in November 3 - 23, went into my unplanned overdraft with Halifax for 20 days.

i did not receive any notification from Halifax that this had happened.

December passes, no charges - Obviously by this point I still do not know I went into my "Unplanned Overdraft" in November

January arrives, I have literally £1 in my account after Christmas...

£105 bank charges hit my account on 5th of January forcing me into an unplanned overdraft...

I do not get paid until 25th which again, is 20 days away from when they put me into an unplanned overdraft with their charges.

As their charges put me into an unplanned overdraft - are they really allowed me to charge me again for this ?

On the phone they said they are more than welcome to charge me for them putting me into an unplanned overdraft... Is this really true?

They have taken money, from themselves, to pay themselves, therefore dosent even effect them - but they charge another £5 a day for this?

easy

Yes they can impose charges, whether you have funds or not, you will have received terms & conditions about the account, and the details will be in there.

Wywth

benjwg wrote: »

Is this allowed?

I accidently, in November 3 - 23, went into my unplanned overdraft with Halifax for 20 days.

i did not receive any notification from Halifax that this had happened.

December passes, no charges - Obviously by this point I still do not know I went into my "Unplanned Overdraft" in November

January arrives, I have literally £1 in my account after Christmas...

£105 bank charges hit my account on 5th of January forcing me into an unplanned overdraft...

I do not get paid until 25th which again, is 20 days away from when they put me into an unplanned overdraft with their charges.

As their charges put me into an unplanned overdraft - are they really allowed me to charge me again for this ?

On the phone they said they are more than welcome to charge me for them putting me into an unplanned overdraft... Is this really true?

They have taken money, from themselves, to pay themselves, therefore dosent even effect them - but they charge another £5 a day for this?

Your statement should include details of any charges they are going to take.

Furthermore, if you have to pay fees for any unplanned overdraft, they should tell you about these by sending you a letter.

I suggest you get back on the phone and ask why these details were not provided to you, if you haven't asked already.

If you have fees to pay, remember to include them in your budget.

Ask them about arranging a planned overdraft (if your account allows you to have one) as their fees are lower for planned overdrafts than unplanned.

In future, I suggest you check your available balance regularly using the internet, by phone, through a cash machine, or even over the counter to make sure you’ve enough money in your account to pay everything due.

Miss_Havisham

You put yourself into an overdraft and the bank charged you in accordance with their terms & conditions. Banks don't necessarily block transactions once you hit the "unplanned overdraft", their term & conditions should make it clear when they will/won't.

If you've still got their T&Cs it's worth having another read, or get an upto date copy from a branch or on-line. Also get into a routing of checking your balance at an ATM every couple of days or get yourself set up on their on-line banking so you can monitor your balance.

You could call and ask if they would be willing to waive charges as this was your first time (if it was). They are under no obligation but I know banks will sometimes waive or reduce as a goodwill gesture . Good luck

Miss H

benjwg

Thanks -

I understand they can impose charges on my account when there is nothing in there....

but can they really put charges on the charges that they have charged me?

It seems so wrong..

Thanks again

OneLife_OneShot

Yes any unplanned overdraft incurs a £5 a day fee, if you go I think £10 over and get yourself back into credit that day then you don't get fined but its in the small print, ask them for a planned overdraft of even £50 so if it happens next time you'd only pay I think £1 per day.

benjwg

Ok well thx.

Either way, the charges are ridiculous.... putting me back into an unplanned overdraft with unplanned overdraft charges to charge me even more.. seems crazy lol

Swapping accounts ASAP

Have pretty much been charged £200 for going over my account balance by about £2

YorkshireBoy

Are you saying they haven't done this?...

we’ll give you at least 14 days’ notice before we take any fees...out of your account.

Halifax have produced a very useful document stating how to avoid/minimise charges here...

http://www.halifax.co.uk/bankaccounts/rates-rewards-fees/

Swapping accounts ASAP

All banks will sting you if, but only if, you let them, so you'd be advised to read the advice this document offers...otherwise if you do change banks you could finish up in exactly the same position.