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Redeeming Barclaycard Freedom Points Problem
Horasio
Posts: 6,676 Forumite
in Credit cards
We are at our wits end
We claimed some Freedom Points for Goldsmith vouchers on 18 November for £90.
The post office returned it to them as the address was wrong.
We have been having a battle trying to get them resent.
Have have made several irate phone calls and been passed around the complaints departments.
They say they have to send out a claim pack and we still haven't received that!
They are seiously taking the mickey and testing our patience to beyond any limits.
What else can I do to get these muppets to send me my coupons???
We claimed some Freedom Points for Goldsmith vouchers on 18 November for £90.
The post office returned it to them as the address was wrong.
We have been having a battle trying to get them resent.
Have have made several irate phone calls and been passed around the complaints departments.
They say they have to send out a claim pack and we still haven't received that!
They are seiously taking the mickey and testing our patience to beyond any limits.
What else can I do to get these muppets to send me my coupons???
An average day in my life:hello: :eek::mad: :coffee::coffee::coffee::T 
:rotfl: :rotfl: 
:eek::mad: :beer:
I am no expert in property but have lived in many types of homes, in many locations and can only talk from experience.
:rotfl: :rotfl: :eek::mad: :beer:I am no expert in property but have lived in many types of homes, in many locations and can only talk from experience.
0
Comments
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If thats true you will get it sorted. I was speaking to their web relations team before after contacting them on twitter and they were amazing (unlike the Indian call centres unfortunately).Graduated 16 July 2013 with First Class Honours :jHouse Deposit: £6,493.10 - Cashback Total: £447.670
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What is the Twitter name?
My husband - who has been calling them as it is in his name will send the who drama saga to the email address
It is truly peeing us off
An average day in my life:hello: :eek::mad: :coffee::coffee::coffee::T :rotfl: :rotfl: :eek::mad: :beer:
I am no expert in property but have lived in many types of homes, in many locations and can only talk from experience.0
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