seller said item was leather when it is blantantly not!!

spor7y

Help!
I have just recieved a pair of shoes from a seller which she had described as leather.
They are so blatantly not, so I'm really annoyed.
I would not have bid for them if I knew they were synthetic.
I have emailed her to inform her of my dissatisfaction, but if she ignores me, what do I do next?
It's only a couple of quid, but it's the principle.

Cheers

stavros_2

If you paid using paypal and the seller has "paypal buyer protection" (the icon will be in the top right of the item page) then you can do a chargeback as it isn't as described. Also, if you paid via paypal and it wasn't signed for on receipt then you could claim non-delivery

robnye

stavros wrote:

Also, if you paid via paypal and it wasn't signed for on receipt then you could claim non-delivery

naughty naughty..... :rolleyes:

liz_uk

stavros wrote:

If you paid using paypal and the seller has "paypal buyer protection" (the icon will be in the top right of the item page) then you can do a chargeback as it isn't as described. Also, if you paid via paypal and it wasn't signed for on receipt then you could claim non-delivery

OR when claiming they also do a `goods not as described` option !!

stavros_2

liz_uk wrote:

OR when claiming they also do a `goods not as described` option !!

Note that this is only for items sold with "Paypal buyer protection" not for all goods bought with paypal