Please help!!!!!!!!!!

Jago12

I sent a message a few weeks ago but no one has replied . I sent my first letter to Lloyds bank requesting my bank statements but no one has replied yet, admittedly it hasn't been the full 40 days yet! But I'm rather concerned as I'm not sure I have sent my letter to the right address. The address on this site used to be:

FAO Penny Berryman,
Senior Manager
Lloyds Bank PLC
Data Protection Dept.
Chiswell Street
48, Chiswell Street
London EC1Y 4X

but having logged on a few days later I noticed it had changed to this address:

Lloyds Bank;
Swallow House
10 Swallow Street
Birmingham
B1 2AL

which I have sent my letter to.

Has anyone else noticed this and is it the right address to send my letter to, after all it is the address listed.

Please help

Twinkle_Mitchell

Hi Jago,
I just sent my request to my branch (the address that is written in my cheque book). They got the letter OK as they have sent me a letter to say they are looking into it. So, I would think the branch that your account is with will be just as able to process your request as the head office would be.
Hope this helps,
Twinkle