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Intergrated Freeview tv & dvd recorder + hard drive

I dont think this topic has been covered before but forgive me if it has. A friend of mine has just bought a new LG tv plus intergrated freeview tuner and a LG dvd recorder plud hard drive. He tells me that he can only record the 5 terrestrial channels, he is not able to record the channels from Freeview. Is this correct or is there a way arround it? I would welcome any comments from you techies out there

cheers

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