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paypal refunds
rossireps
Posts: 721 Forumite
hi
do paypal issue partial refunds or only full ones on return of the item?
ive bought a jacket that wont do up and asked for partial refund to help get new zip fitted. now im getting abuse from seller saying paypal will make me return for full refund,which i dont want. thanks again m
do paypal issue partial refunds or only full ones on return of the item?
ive bought a jacket that wont do up and asked for partial refund to help get new zip fitted. now im getting abuse from seller saying paypal will make me return for full refund,which i dont want. thanks again m
James tucker
Flight 705 My hero
Flight 705 My hero
0
Comments
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Only seller can issue partial refund, paypal will only issue full refund on return of item.0
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thanks steveJames tucker
Flight 705 My hero0 -
Unfortunately partial refunds get mis used a lot, so many of us sellers now insist on a full return or nothing.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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Have you opened a Paypal or Ebay dispute?hi
do paypal issue partial refunds or only full ones on return of the item?
ive bought a jacket that wont do up and asked for partial refund to help get new zip fitted. now im getting abuse from seller saying paypal will make me return for full refund,which i dont want. thanks again m
If so, then the seller is correct. If not the seller can issue a part refund if he wants to. If the dispute is via Ebay (not sure about Paypal) there is an option withing the dispute to offer a part refund which you can accept or reject..0 -
thanks soolin think ill just have to put up with it then as its really nice and a collectors item,just wished i could have worn it. i opened it in paypal it says i would like partial refund of £15 but seller is just being abusiveJames tucker
Flight 705 My hero0 -
just to update
paypal said i was eligible for a refund but had to returnn tracked etc etc . so ive had to cancel claim as its nice item just wont do up.
seller must have got in touch with them as i only escalated it to a claim yesterday. ah well it looks nice lolJames tucker
Flight 705 My hero0 -
just to update
paypal said i was eligible for a refund but had to returnn tracked etc etc . so ive had to cancel claim as its nice item just wont do up.
seller must have got in touch with them as i only escalated it to a claim yesterday. ah well it looks nice lol
Seller needn't have done anything. PayPal default setting is to tell buyer to return item for a refund.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
would have been nice if seller had agreed to my asking of a small parial refund. he knew i didnt wish to return it and also knew about the damage as he practically admitted it in his email. just seemed very quick paypal coming to a decision but as i say it looks lovely and will add to my bond collectionJames tucker
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Can understand why you want to keep it. Seller knew of fault yet didn't mention it. Leave appropriate feedback. As a seller I would have given the partial, especially if i knew of the fault. This seller has just risked a neg and probably a 1 star for description.0
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because its lovely and goes nice in the collection. i spose most people wouldnt wear it but i wanted to. it was a bargain just dissapointing that i cant wear itJames tucker
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