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amazon.com problem
wookeyhole1
Posts: 2,199 Forumite
Hiya,
I ordered a game on amazon.com on the 3rd dec. I have not received it so checked today and it says it was delivered on 27th dec at 9.55 by dhl global mail. I have not received it but I cannot see any way of contacting amazon.com. What can I do please?
thanks
I ordered a game on amazon.com on the 3rd dec. I have not received it so checked today and it says it was delivered on 27th dec at 9.55 by dhl global mail. I have not received it but I cannot see any way of contacting amazon.com. What can I do please?
thanks
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Comments
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wookeyhole1 wrote: »Hiya,
I ordered a game on amazon.com on the 3rd dec. I have not received it so checked today and it says it was delivered on 27th dec at 9.55 by dhl global mail. I have not received it but I cannot see any way of contacting amazon.com. What can I do please?
thanks
Amazon.com> top of page 'help' > contact us
http://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=508510I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
thanks I went through that, on my despatched email it says Your package is being shipped by DPGM_T_N_T Int'l Shipping and the tracking number is GM05113752001099920. I put this number into dhl and it says no results found but on my amazon account it says it was delivered by DHL Global Mail. I am unsure as to what to do next?0
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wookeyhole1 wrote: »thanks I went through that, on my despatched email it says Your package is being shipped by DPGM_T_N_T Int'l Shipping and the tracking number is GM05113752001099920. I put this number into dhl and it says no results found but on my amazon account it says it was delivered by DHL Global Mail. I am unsure as to what to do next?
The contact us page has a phone number, a web chat and an email address, personally I would try contacting them.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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