Powered garage door dead

Aylesbury_Duck

In our new house we've inherited a powered garage door. It's a Wessex Lift Boy and is quite old. I've successfully fitted and programmed a new remote unit and fobs and it's been working fine for three months. This morning, nothing. The fobs are working because the receiver unit is clicking but nothing from the motor. The wired operating button inside the garage has no effect.

It does have a courtesy light which should come on but that's dead too. The motor, internal switch and light are powered by one mains lead separate from the remote power source so it appears that power to the unit is the problem. I've checked the plug wiring and replaced the plug fuse but nothing.

I would guess that there's either another fuse in the motor that's blown or the power supply has packed up. Before I isolate it and take a look tonight, I just wondered if anyone knows of any other reason for this sort of thing or has an instruction manual? There's nothing on the web and spares have been discontinued.

Thanks

cattie

I can't help with your query, but recently after moving into my new home my automatic garage door stopped working. It is powered by a Marantec unit. I was left no instruction manual so decided to phone a local garage door company to come and have a look.

To my surprise the guy I spoke to gave me some advice about what to try to do to remedy the problem before paying out for an engineer to call. It's very rare to get such good free advice nowadays and I was overjoyed to find his suggestion was the solution needed. So maybe worth a call to a reputable automatic garage door company to see if they can advise (for free of course!)

Aylesbury_Duck

many thanks

Aylesbury_Duck

Fixed, and for the benefit of any other owners encountering the same problem, here's what was wrong.

Rather embarrassingly, it was only the courtesy light 100W bulb that had blown, blowing the fuse in the plug. I had changed the fuse but bizarrely, the 3A replacement fuse I chose from about 20 I had was also blown. A quick check with a continuity tester proved this - the others were all fine. New bulb, new fuse, unit working perfectly.