Visa Debit question

MarkJ26

I signed up with a paid site for a month. The fee for the next month will be auto taken from my account. I paid and joined today. How long will it take on my Barclays online banking for this direct debit to show up so i can cancel it? I've heard the company will tell you they have cancelled it but they will still charge you. So I think my best bet is it to cancel the direct debit.

grumbler

Visa Debit or Visa Credit?
If it is a credit card, it cannot be a Direct Debit.
If it is a debit card, why this board?

dalesrider

I'm going to guess you only gave your card details?
So it will be a CPA.

Just tell the co if you no longer want the service. If they debit again contact your bank with the date you did this and dispute the payment.

MarkJ26

I only gave them my 16 digits number, yeah. I've been trying to ring them since half 8 and no one is picking up. They have such a bad rep for customer service and letting people cancel I wish I looked them up before I signed up.

Can I just snap my debit card and order a new one or will they still be able to charge me?

Sorry I know nothing about Debit Cards.

grumbler

MarkJ26 wrote: »

...Can I just snap my debit card and order a new one or will they still be able to charge me?

You can, but this doesn't help.

See the sticky above: Regular Payments off a Credit Card Discussion.
Also some articles:
Beware costly subscriptions when shopping online
Recurring Payments: Beware regular payments from plastic...
Banks 'give bad advice' over card payment cancellations
Firms 'should be clearer on regular card payments'

Sorry I know nothing about Debit Cards.

CPA works the same for debit and credit cards.

zaax

Just send them and your bank / card co. recorded letter in the post cancelling the authorisation and ask for a copy of the delivery receipts.

MarkJ26

I rang the company in question and got through in around 7 minutes. Spoke to a Woman and gave her my I.D for the site and she cancelled my account and assured me no further money would be taken from me. So hopefully it's all ok!