Late Taxi - result

photome

Willo78 wrote: »

Just thought I'd give an update to this thread - I was given the full price of the ticket as a refund by the Taxi company along with receiving very sincere apologies for the hassle caused and the slow response by the manager.

Good result I think!

Thanks for all your replies :T

The taxi company paid you £142 ?.....I am shocked

dandelionclock30

A very good result well done. The lesson to be learned here is that you can never rely on taxis ever.

real1314

20 years ago when I worked in private hire bookings we always had to ask for the time of the train for any station bookings, and then we had to give a pick up time. If the customer accepted the pick up time, we guaranteed to get them there on time (or to their destination if the train was missed).

Seems like a consequential losses type of action to me.

The car company knew the purpose of the journey and therefore could reasonably be aware of the potential costs of failure; assuming they were aware of the time constraints and accepted them, they could well have created a liability.