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Trojan detected and quarantined. Advice Please.
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dog1
Posts: 270 Forumite
in Techie Stuff
Hi,
I have xp on my pc and use McAfee 2007 security suite.
On Sat 21.4 I carried out a routine scan resulting in the following info.
Detection Type: Trojan.
Detection Name: Generic Script.
File Name: C:\Documents and settings\All Users\Start Menu\Programs\Startup\Windows Update.hta
This was quarantined. I then ran a system restore to 6/4/07, the date of my previous scan that was clear.
McAfee then advised I reinstall their virus scan so I uninstalled ALL mcAfee and re installed it. I then carried out a scan which was clear.
Yesterday I scanned again and the trojan is back and once again McAfee has quarantined it.
I have never been in this situation before and would like to know if quarantined means it is safe or fixed or how can I remove it from my pc if McAfee don't ??
Regards, dog1.
I have xp on my pc and use McAfee 2007 security suite.
On Sat 21.4 I carried out a routine scan resulting in the following info.
Detection Type: Trojan.
Detection Name: Generic Script.
File Name: C:\Documents and settings\All Users\Start Menu\Programs\Startup\Windows Update.hta
This was quarantined. I then ran a system restore to 6/4/07, the date of my previous scan that was clear.
McAfee then advised I reinstall their virus scan so I uninstalled ALL mcAfee and re installed it. I then carried out a scan which was clear.
Yesterday I scanned again and the trojan is back and once again McAfee has quarantined it.
I have never been in this situation before and would like to know if quarantined means it is safe or fixed or how can I remove it from my pc if McAfee don't ??
Regards, dog1.
0
Comments
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scan in safe mode
http://www.pchell.com/support/safemode.shtml
worse case you will need to delete your restore points if it still comes backEx forum ambassador
Long term forum member0
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