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www.message-in-a-bottle.co.uk

Ordered a bottle to be sent out as a gift, not only did it get sent to me instead, but I have not had the invoice so I assume that has gone to the recipient of the gift instead. I have to pay £8 to send the bottle to the recipient myself.
Have emailed them 3 times with no response, even told them I would be posting on a forum if i didnt get a reply. Nothing at all from them, cant even get a phone number for them

Would not recommend.

Comments

  • I think they are breaking UK law by not having their geographical address on the website as well.

    I assume its this one:
    MESSAGE IN A BOTTLE LIMITED
    SUNDIAL HOUSE 98 HIGH STREET
    HORSELL
    WOKING
    SURREY GU21 4SU
    Company No. 03064069

    "Did you know that companies in the UK must include certain regulatory information on their company websites and in their email footers from 1st January 2007 or they will breach the Companies Act in the UK and risk a fine.
    Every company should list its company registration number, place of registration and registered office address on its website as a result of an update to the legislation of 1985. The information, which must be in legible characters, should also appear on order forms and in
    emails. Such information is already required on ‘business letters’ but the duty is being extended to websites, order forms and electronic documents."
    Bad Spellers of the world untie
  • Their address is in Ware, SG11 but couldnt get a full address or phone number

    Registrant:
    Edwards and Edwards

    Registrant type:
    UK Sole Trader

    Registrant's address:
    18 High Street, Puckeridge
    Ware
    Herts
    SG11 1RN
    United Kingdom
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Martin S Cook is living at
    18 high st puckeridge
    from 192.com
    i havent got any credits for it,but i think it will be possible to obtain the tel number (or try directory enquiries)
  • You gunna pay a visit to them "old school" watchdog style? (They never seem to do that anymore)...
  • LittleVoice
    LittleVoice Posts: 8,974 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    "Did you know that companies in the UK must include certain regulatory information on their company websites and in their email footers from 1st January 2007 or they will breach the Companies Act in the UK and risk a fine.
    Every company should list its company registration number, place of registration and registered office address on its website as a result of an update to the legislation of 1985. The information, which must be in legible characters, should also appear on order forms and in
    emails. Such information is already required on ‘business letters’ but the duty is being extended to websites, order forms and electronic documents."

    Can you tell me the name of the SI or whatever which stipulates this, please?
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Its in companies house website under "company registration" in the dropdown box.not sure if it quotes which statute though.
  • Looks like it's the Companies Act 1985 as amended by the Companies Act 2006, see here.
    EDIT: better source says it was an amendment by SI, but typically vague about which SI or indeed which piece of legislation it was amending...
    EDIT again: The Companies (Registrar, Languages and Trading Disclosures) Regulations 2006 (SI 2006/3429), implementing the First Company Law Amendment Directive (2003/58/EC), amending ss.349, 351 and 705 of the Companies Act 1985 (source: www.evca.com/images/attachments/tmpl_14_art_97_att_1083.pdf
  • LittleVoice
    LittleVoice Posts: 8,974 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Thanks for the links. I've investigated further and it's the Companies Act 2006 (The Companies Bill received Royal Assent on 8 November 2006. Apparently The Companies Act 2006 is the longest Act ever to have been passed by Parliament.)

    I know it's off topic for this thread but I'll investigate further and get back with fuller reference in case (unlikely, I know) that anyone else is interested.
This discussion has been closed.
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