Swagging in 2013 - Part 1

bee11 · 7 February 2013 at 4:50PM

At 188/90 today so can't complain about that.
however I will now only do surveys, games and SBTV tired of offers not crediting.
Got a response today about a couple tickets I raised and got the most infuriating answears so am just sick of stressing myself out over it.

laurylaury · 7 February 2013 at 4:52PM

Got award 38SB from SponsorPay for a ticket i raised a while ago.
Did the DS on Brita water filters.

Now have 162/90

laurylaury · 7 February 2013 at 4:54PM

bee11 wrote: »

Got a response today about a couple tickets I raised and got the most infuriating answears so am just sick of stressing myself out over it.

I agree - keep getting silly responses like 'please enclose a screenshot of the survey you completed' even when I tell them that it was an offer and I've already sent them a copy of the sign-up email :mad:

Jenergise · 7 February 2013 at 4:58PM

question: when you go to TrailPay or so and click on support and it lists the surveys (i.e. Offer viewed), are those the ones I failed or completed and didn't credit?
Also, if it is something like the Bodyshop offer (which got credited, whoop!) then yes I get a confirmation email, but how can I tell them I completed the surveys without an email? The screen shot doesn't really say which survey it was...

beegee181 · 7 February 2013 at 5:08PM

Jenergise wrote: »

question: when you go to TrailPay or so and click on support and it lists the surveys (i.e. Offer viewed), are those the ones I failed or completed and didn't credit?
Also, if it is something like the Bodyshop offer (which got credited, whoop!) then yes I get a confirmation email, but how can I tell them I completed the surveys without an email? The screen shot doesn't really say which survey it was...

It might help if you give them the completed URL code which is what SB asks for if you claim credit for a trusted survey. I always think it's their problem re working out which survey it is, if you have a shot of the last page and tell them what it was about it should be pretty obvious to them I would think. I've put a ticket in (again) to Trial Pay today with that info and would expect to get a credit from them. HTH!

beegee181 · 7 February 2013 at 5:11PM

Forgot to answer your first bit - the offer viewed thing means things I've clicked on but not participated in (I think!)

beegee181 · 7 February 2013 at 5:43PM

Some Fisher tasks are up if you're quick - going fast!

Leo2020 · 7 February 2013 at 5:54PM

beegee181 wrote: »

Forgot to answer your first bit - the offer viewed thing means things I've clicked on but not participated in (I think!)

I think that's what it's mean't to mean, but it doesn't always. For example when I have clicked and completed an offer but it hasn't registered on their system that I have completed. I have had to send support tickets to get the sbs. It really shouldn't be this bad. OK, a few special offers not tracking now and again is one thing but the majority not tracking is not good. I think the special offers really need sorting out.