Switch Amex Platinum Cashback Credit Card?

liuyangor

I recently received Amex Platinum Cashback Everyday
Credit Card, however, now I want to change to their "standard" Platinum Cashback Credit Card which has 25 pounds annual charge.

Shall I call customer service to ask for switching card or I have to open a new application please?

Curr946

dont you think calling first would be the better idea?
if you apply again it may just be declined due to the fact you already have an account with them.

[Deleted User]

Yeah just call them, or send a secure message from the website. They're usually a fairly helpful bunch and I don't see any reason that they wouldn't allow you to switch over.