Currys - mis-sold tablet?

GingerGoon

Hi,
I bought a BlackBerry Playbook from Currys the other day, and with it I was sold Norton Tablet Security, to only discover afterwards that the norton is not compatible!

Ordinarily, Currys won't accept a return if the product has been opened and used, but do I have any rights if I wanted to return the tablet and get a different one (that happens to be more expensive) that the Norton will work on?

I bought the tablet with the security in mind so I would like a tablet that I can secure.

Any advice is greatly received,

C

DCFC79

First of all you dont need to buy anti virus, there are free ones like avast.

Stooby2

I'd go back, demonstrate to the store manager that Norton isn't compatible with your tablet and get a refund for it. Then download Avast or AVG for free for your tablet.

DCFC79

Yeh go back to the shop and explain norton isnt compatible with the playbook, can't see you having a problem.

neilwoods

From what i have read and been told, the playbook is a lot more secure than the android tablets.

Do you plan using it for banking or make purchases online.

If it was me, just get a refund on norton (missold). Have heard a few stories like this.

Jnelhams

If you were told something by the store (and ideally have a witness) you are entitled to a refund if it proves to be wrong, so if the box says no but the store says yes, you are still entitled to a refund based on what they lead you to believe.