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Vent Edinburgh Woolen Mill
ashby
Posts: 143 Forumite
My Mother (77) refused a swap when needed a larger size. Yes I know there's no legal right, but how many stores would refuse, she wasn't asking for refund, the shirt was a gift and had all its tags etc.
The bloke in Carmarthen store actually said (I kid you not) "more than my job's worth" How to lose a very high spending customer, in a couple of minutes. At this time of year with so many gifts bought they must make a lot out of this but forget the literally dozens of purchases Mum would have made with them in the next year. Rude with it.
The bloke in Carmarthen store actually said (I kid you not) "more than my job's worth" How to lose a very high spending customer, in a couple of minutes. At this time of year with so many gifts bought they must make a lot out of this but forget the literally dozens of purchases Mum would have made with them in the next year. Rude with it.
M.E..... MORE than you know
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May I recommend you try again? My daughter got some presents from that store and was allowed to exchange purely because she did not like them.0
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