Potholes at the service station

Mr-jelly-2012

Thanks for the quick reply, Neil.

You're right. My knowledge of cars is minimal and didn't know what to do.

We were 60 miles away from where we were going and 180 miles from home so couldn't call anyone.

I made a judgement call of phoning the insurance company and letting the services know. I'm fully comp and have no claims bonus which I'm glad I took out.

neilmcl

I'd recommend forgetting about your insurannce co, you shouldn't really need to involve them at all.

You need to know for sure whether there is any actual damage and what the repair cost will be. Chances are that the undertray isn't really that damaged and may not require any work. You're going to need a quote or two from any garage of your choice if you're going to claim anything from the motorway services. This should be your priority.

colino

I hope he was a diligent mechanic, a cracked sump can do a lot of damage in a 60 mile journey.

27col

colino wrote: »

I hope he was a diligent mechanic, a cracked sump can do a lot of damage in a 60 mile journey.

I doubt whether a cracked sump would need 60 miles to make it's presence felt. More likely 60 yards.

Tilt

I agree with Neil on this. No need to involve your insurers as it should be easy enough to deal with the services yourself. However, it may mean you initially paying for the repairs yourself before getting compensation.

System

Mr-jelly-2012 wrote: »

The pothole was about 4-5 inches deep.

A pot hole that shallow damaged your sump shield? Have you lowered your suspension?

Kite2010

Also involving insurers might cost you in the long-run as it would be classed as a claim on your file, and probably pay an excess.

Splott

Take it to a local garage and get them to give the sump a once over. Then go get another shield from a scrapyard. If it costs you £100 to get the whole lot done I'd be surprised.