Barclaycard £50 Credit for bad press

seeroo

Just rang Barclaycard to cancel after 18 months 0% purchases rate ran out. The man on the phone was trying to persuade me to stay with balance transfers etc. I said that I wasn't happy with the negative publicity re LIBOR etc. He then offered me £50 credit on my account to "appease" me.

Has anyone else encountered this?

lea_t88

I personally haven't but take the £50 and spend it. Then just cancel after!

chanz4

others have reported yes

Jakg

I called earlier this month to cancel an Initial card as they've just sent me a Cashback card.

They then offered me £50 to keep the Initial open... £50 appeared straight away. Will cancel it next month...

mrchagle

Jakg wrote: »

I called earlier this month to cancel an Initial card as they've just sent me a Cashback card.

They then offered me £50 to keep the Initial open... £50 appeared straight away. Will cancel it next month...

How long had you had the 1st card?

Jakg

mrchagle wrote: »

How long had you had the 1st card?

Since December 2009, but not really a heavy user (on that card at least).

darkcloudi

Barclaycard gave me £20 a year or two ago to keep the account open. I then closed it shortly afterwards after spending the money.

icicle737

This is still happening, I was very confused (and a little sceptical) when it was offered but yeah I took the £50 and I'll close next month!

flyingflea

I used to do this trick every 3-6 months but the last time I called, about 6 months ago they just offered me cashback deals and balance transfer deals that I wasn't interested in but I kind of wanted to vote with my feet since they decided to start charging for cash advances (a rare perk amongst credit cards!.

Pablo_S

The 15 month 0% spending offer on my Barclaycard ended mid-Jan 2013 and, after paying off the balance, I called up a few days later to cancel and after the guy had failed to persuade me to keep the card he surprised me by offering to credit £20 to the account. I took the offer, spent the money a few days later, and closed the account last week. The lady this time tried all their usual techniques of "you've been a valued customer since 2011" and various other reasons that it's good to keep the card "in case you want to use it" etc but no more cash was forthcoming the second time around.

A few weeks ago RBS, by comparison, just closed the account quickly and without a fight. Barclays transfer you to special loyalty department where they seem to be well trained in trying to keep you.

Caterina

A few months ago I called to cancel and was offered £30 and 1% cash back for 6 months. I spent the money but did not use the cash back much because I have another cash back card.

I shall try to close Barclaycard again and see if I can get £50 this time! Thanks for the tip! Will report on what happens after I have done it.