Fraudulent Item - User no loner registered!

jordan_gibson

Hi,

I bought a watch off Ebay and when it has arrived it is clearly a fake. I logged back into Ebay and the seller is now classed as 'no longer registered' despite having over 250+ positive feedback when I bought the item from him.

Is there any way I can chase him for the money apart from sending a few ugly men round to his house??

vincenz

jordan_gibson wrote: »

Hi,

I bought a watch off Ebay and when it has arrived it is clearly a fake. I logged back into Ebay and the seller is now classed as 'no longer registered' despite having over 250+ positive feedback when I bought the item from him.

Is there any way I can chase him for the money apart from sending a few ugly men round to his house??

Did you pay by paypal? If so you can file a claim, I paid £60 for a pair of fake trainers, all they asked for was the reason and then after their investigation they refunded me the money, it took about 2 weeks. I think the claim limit is £500 but this could be wrong. Did your payment exceed this?

If you paid by cheque/postal order then theres very little that can be done, it was most probably a hacked account if the seller had lots of good feedback.

Was the feedback for items similar to what you had bought? i.e. other watches?

greenstreetprince

if you paid via paypal file a complaint as vincenz states, if they are no longer registered, you may get your cash sooner than the 2 weeks, as paypal will realise this.

if you funded a paypal payment with your credit card, ring your card company and tell them what's happened, they'll perform a legitimate chargeback for you.

jordan_gibson

Unfortunately, did not pay via Pay Pal. It was a bank transfer.

frivolous_fay

jordan_gibson wrote: »

Unfortunately, did not pay via Pay Pal. It was a bank transfer.

Ouch. You can still try an ebay standard protection claim - I'm not 100% sure they will pay out, as ebay don't seem to know themselves whether bank transfers are covered, but it can't hurt to try.

They will deduct £15 from the refund and I believe the max you can possibly get is £105.

jordan_gibson

frivolous_fay wrote: »

Ouch. You can still try an ebay standard protection claim - I'm not 100% sure they will pay out, as ebay don't seem to know themselves whether bank transfers are covered, but it can't hurt to try.

They will deduct £15 from the refund and I believe the max you can possibly get is £105.

Thanks. How do you go about starting one of these claims?

frivolous_fay

It's all here:

http://pages.ebay.co.uk/help/tp/inr-snad-process.html

rsykes2000

Got a link to the auction ? If you can put a link, maybe someone here could see if it looks fake etc, give a bit of advice to others who might be considering buying similar watches...

heather2209

just a quick question, i bought an SD card 2 weeks ago, i never received it, user is no longer registered, payed by paypal, tried emailing seller, but to no avail.

Is there anyway i can claim money back?
Heather

frivolous_fay

Heather, go into paypal and open a dispute there.

If that fails, hopefully you funded the payment with your credit card and can take it up with them. But try the paypal dispute first.

heather2209

i hope the paypal thing will work, as my account goes via swich card.
thanks for the advice.
heather