Help Needed With Pc Please

ksh123

Hi
for the last few weeks I have been having many and varied problems with my PC. I am running XP home.
It began when it simply wouldn't boot up at all. The only way I could get it to boot up was to re-install Windows XP service pack 2 from a disc. After that it would boot up happily and perform normally at least 6 or 7 times.
While it was running I defragged, ran scan disk (showed no problems with system), scanned for viruses (using CA anti-virus), ran CCleaner etc.
After a few times logging on as normal the same thing would happen and I would have to re-install the service pack again before being able to get online.
After having this particular problem 4 or 5 times and going through the same actions booting up has been less of a problem.
However, I now have no active desktop and attmepts to restore do not work. System re-store does not help with any of the problems I have mentioned so far.
In addition the screen freezes fairly often and control/alt/del doesn't work so have to re-boot. A new problem is that the system is becoming slower and slower so that it is taking so long to load some pages that I have time to go off and play a game while waiting.
Its a relatively elderly PC, about 4 years, a generic make with no name (bought it at a computer fair and it has been very reliable mostly). I use it every day for at least 4 hours. My daughter plays some graphic heavy games sometimes.
Don't think there is any more i can tell you. But I would really appreciate some help as its getting more and more frustrating.
thanks.
I use Virgin media broadband

Roger_Rampant

Actually NTL - sorry, Virgin Media - have become slower and slower recently for pages to load... But it sounds as though you have a more serious problem than that, and if the slowness is affecting everything then it sounds more like a hardware problem

What do the diagnostics show in terms of RAM etc?

albertross_2

when you say reinstall the service pack, do you mean reintall windows? Are you making sure windows is patched, and AV is upto date after doing a reinstall?

ksh123

Roger_Rampant wrote: »

Actually NTL - sorry, Virgin Media - have become slower and slower recently for pages to load... But it sounds as though you have a more serious problem than that, and if the slowness is affecting everything then it sounds more like a hardware problem

What do the diagnostics show in terms of RAM etc?

Re:RAM - can't really remember what it said but I think it was something like 79% of memory available.

ksh123

albertross wrote: »

when you say reinstall the service pack, do you mean reintall windows? Are you making sure windows is patched, and AV is upto date after doing a reinstall?

No, I just re-install the service pack which I have on disc. Otherwise patches are installed automatically via MSN. I update my AV when reminded or when worried, like now.

Earlier tonight (this morning lol) I ran one of those real time virus checks via Symantec. I wish I hadn't because its removal tools are impossible to understand (for me anyway) and all seem to require Norton or Symantec disks which I don't have.
The scan came up with 6 bugs all of which seem to be related to adware (although I use SpywareBlaster).

This is what Symantec reported:
C:\WINDOWS\tsad.dll is infected with Adware.TSAdBot
C:\WINDOWS\Downloaded Program Files\WONWebLauncherControl.ocx is infected with SecurityRisk.Downldr
C:\WINDOWS\system32\osrouter.dll is infected with Spyware.Marketscore
C:\WINDOWS\system32\osmim.dll is infected with Spyware.Marketscore
C:\WINDOWS\system32\xmltok.dll is infected with Trackware.SAHAgent
C:\WINDOWS\system32\BO2802040113.dll is infected with Adware.VirtualBouncer
C:\Program Files\OpiStat\OpiStat\OpiStat_update_en_4.60.44.0_MEGAPANEL_EUROPE.exe is infected with Spyware.Netrat
C:\Program Files\FileSubmit\Horse Fever\NLNP38.exe is infected with Adware.IGetNet


So I presume these are my problems (??) but now don't know how to get rid of them. Neither Spyware Blaster nor CA av has isolated them.

opportunity_cost

ksh123, follow the Malware/Spyware Removal Guide:

http://forums.moneysavingexpert.com/showthread.html?t=133269

posts 1 to 4

to remove the spyware/malware you have.