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Income Support. How long to sort claim?

Elzmumof3
Elzmumof3 Posts: 368 Forumite
edited 16 January 2013 at 3:25PM in Benefits & tax credits
Hi, just a quick query for hubby ( we are separated)
Rang IS on Thur 6th december, recieved form on sat and returned it on mon 10th dec. Just wondered how long on average they take? I cant sort my HB and CTB till they have awarded the IS, and the longer it takes the more in arrears i get - not a good look this close to xmas! the website said 8 days, the phone advisor 16!
Thanks for reading!
January Wins - Gangster Squad Goodies, Sun Lotion
February Wins - Wombles Goody Bag, Ideal Home Show Tickets, Lunch on Cruise Ship
March Wins - 2night family break to legoland, outfit from Kaleidoscope, Iron Cleaning Stck.
2013 aims - Ipad, Iphone, Family Holiday.

Comments

  • nannytone_2
    nannytone_2 Posts: 13,012 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    dont worry about arrears. your housing council tax benefit will be backdated to the start of your IS claim.

    how long it takes is all dependant on how busy they are
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