My 15 yr old son scammed and ripped off. Any advice?

techspec

Wywth wrote: »

A buyer can get a seller's contact details from ebay on request.

How - they told me the can't - due to data protection.

I had to contact a seller who had sold to him - and they were happy to give me the address they posted to.

mojos.revenge

Pay pal are a good medium to use for payment. They do have a buyers protection scheme as long as you don't do a private transaction they will claw back any money.
Gumtree is part of E Bay, and also Pay pal so it's an acceptable method on all.

Wywth

techspec wrote: »

How - they told me the can't - due to data protection.

I had to contact a seller who had sold to him - and they were happy to give me the address they posted to.

http://pages.ebay.co.uk/help/buy/contact.html#about

Most (but not all) confirmation of your order emails from ebay contain the sellers name & address.
If they don't, then that's the time to be suspicious before sending any money, especially if not paying by paypal.

Wywth

jimbo24168 wrote: »

We tried that but he had used false details and closed the bank account as soon as he had withdrawn the money.

Presumably you reported this and the seller is now booted off ebay for not maintaining up to date contact information

techspec

Wywth wrote: »

http://pages.ebay.co.uk/help/buy/contact.html#about

Most (but not all) confirmation of your order emails from ebay contain the sellers name & address.
If they don't, then that's the time to be suspicious before sending any money, especially if not paying by paypal.

Thats used to just give the sellers postcode and telepohone number - as it changed?

And none of my confirmation emails have ever contained the sellers adress.

cavework

Ad on Gumtree all boards re Benjamin Russell
posted by me.
Action fraud response
"sorry this has happened we collate the information given and pass it on to Police fraud dept"
me
"so how do I check on progress for a reported fraud with a case number and the b****** bank account details?" (information I am adding to via action fraud as more people scammed are contacting me)
AF reply
"well you can't .. we forward all cases to the Police Fraud Dept and they decide which cases to persue, but please keep copies of all emails and evidence as they may contact you in the future"

PhylPho

Vague to the point of stupidity: 'Police Fraud Department'. No such thing. You'd be best to demand much greater clarification. And don't let them fob you off: your son was the victim of a crime, not bloody Gumtree.

cavework

Action fraud .. cop off
Even the policeman that visited and aparently had to attend a course on this new .. solves all problems with fraud was scratching his head

cavework

I think it is London fraud investgation or something like that...
I phoned action Fraud last night to ask how I could get an upate on my case re my report which now has 3 more people conned and I have forwarded all the info by email
response was
maybe its time to move on ??? !!!!!!
I have his bank details ... his email addy was still live on Saturday

Chrisblue1962

jimbo24168 wrote: »

We tried that but he had used false details and closed the bank account as soon as he had withdrawn the money. Not sure how he conned ebay, perhaps it's simple, I don't know.

To me, he either

a) used a false details to open Ebay account but a genuine bank account, from which he could be traced by the police, or
b) used false details to open Ebay account AND a bank account, which then opens up possible fraud / money laundering charges, which the police could act upon.

If the details used to open the bank account were false then it speaks volumes about so-called anti-money laundering procedures by the bank!