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Yodel - bunch of c***s

Snizza
Snizza Posts: 454 Forumite
Part of the Furniture 100 Posts Photogenic
edited 18 December 2012 at 3:59PM in Praise, vent & warnings
No doubt there has probably been complaints about them on here before but I am baffled as to how they are still in business.

I have been waiting for a Delivery since last week and having checked the tracking information they sent me I looked it up to see that they apparently tried to deliver on the 12th but nobody was home so they left a card and then redelivered the item on the 14th to which is was signed for by a "Haleva" Whatever or Whoever that is supposed to be. There is always somebody in my house so this is absolute rubbish they are speaking as they have not been here at all.

So I had a !!!!! about them on Facebook and turns out a similar thing happened to a friend of mine last week too to which they have now told her they will deliver today.

So I contacted them myself in hope that they could sort the issue and the reply I get is - "Hi there. As you are unable to locate your parcel you will have to contact the senders to request a replacement item."

As you are unable to locate it....... Me? Like I've lost it!? :rotfl:

Company is a disgrace!!!!!!

Comments

  • Wanton
    Wanton Posts: 173 Forumite
    Part of the Furniture Combo Breaker
    Snizza wrote: »
    No doubt there has probably been complains about them on here before

    Yep, further down the front page https://forums.moneysavingexpert.com/discussion/3268266
  • pmduk
    pmduk Posts: 10,683 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    And there's probably a post about them on every other page of this forum
  • Yodel supply for Very.co.uk with whom i purchased a £100+ product online and paid the extra fees of next day delivery for Christmas Eve. The Yodel driver comes gives my door a very quick knock and runs out of sight before I get downstairs, open the door and run out. I was left with a nice unable to deliver your item card with an 8-digit reference. Absolutely NO COMMON SENSE to know that he should have left it with a neighbour if the item is marked and prepaid for Christmas Eve delivery!!! The Yodel website then does not allow you to fill the online form with with the 8-digit reference as it is NEW and the phone line service hangs up as it doesn't recognise the new number - USELESS!!!! I held the phone to speak to someone and after 8 minutes of ringing it went silent and dead, so obviously no one is in on CHristmas Eve. DO NOT USE YODEL - THEY SERIOUSLY ARE DAFT!!!
  • Parcel from Amazon via Yodel.

    Not expected before xmas, but was delivered by Yodel today.... to the wrong address!!:mad:
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