Insurance refusing to take responsibility

johnjoiner

On a side note and i had to laugh when he said it.
I was telling the assessor the process of me fixing the leak, that i had taken two days off (unpaid) and that i paid £185 for an emergencies plumber, and also when i phoned the guy who's house it was to give me a hand to remove the double oven, the reply i got was that he has to finish the house he's decorating before Christmas so he can get paid and cant help me. The more things i told the assessor the more he kept on saying that he doesn't understand why i was doing it. Now the irony of of the whole thing was when i told him that when i was lifting the floor boards and getting closer to the leak it looked like the early onset of wet rot, and that i removed all the damaged timbers and replaced them with material i had bought for my own house. The assessor had a quick look at the timber i had removed and told me that the neighbour who has taken no responsibility and provided no help what so ever has officially a nice little claim on his hands and will most likely get paid out well before i receive any assistance :T

norbet

Similar thing happened to me when I owned a flat, the tenant above had pulled out the dishwasher to get behind it and in doing so disconnected the drain pipe. Result dirty dishwater being pumped down through the floor into my property.
Tenant above was disinterested and denied any knowledge of a leak so I had to contact his landlord - fortunatley I knew the letting agent involved and they passed details to the landlord who agreed to get a plumber in. The problem was quickly identified and the landlord offered to pay for the damage to my ceiling.
Since it wasn't the landlords fault (just his clumsy and thoughtless tenant) I said that I would repair & repaint it myself to save costs and he could just pay for the materials.
Looking back, if the landlord had not been agreeable I don't know where I'd have stood.