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welcome finance.grrrrrrrr!

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i purcahsed a car in jan 06 and finance was with welcome (i have v poor credit) car was fine and happy with it,but did need a bigger car as im a childminder,anyhooo get a call from my local welcome showroom in jan this yr to say i could get an upgarde, cut a long story short i go and look for a zafira and get duped into signing a contract for DOUBLE the monthly amount i was paying before,i was told by the sales man (who had lied and said he was the manager!) that the monthlya mount i was signing for was the £65 per week we had agreed but because it was worked out over a 52wk period it shows up more per month on the finance agreement. yes i know how thick am i?!
anyway the car was a total disaster,and after 3 weeks of problems with it and letters and calls to welcome i finnaly got another zafira which altho runs ok and appears to be an ok car,i have signed a credit aggreement for double what i thought i would be paying. i have told welcome that i cant make the monthly payments and am already behind after only 2 months. i want to return the car and pay the consequences in court because i feel so angry with them for dupeing me,:mad: and myself for being so damm stupid.
what can i do?
:j
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Comments

  • smeeinit
    smeeinit Posts: 15 Forumite
    anyone?!!!
    :j
  • GirlRacer_2
    GirlRacer_2 Posts: 3,026 Forumite
    Oh the great Welcome Finance. Don't think your going to have much sympathy off these guys - there are lots of posts on here about them!
  • smeeinit
    smeeinit Posts: 15 Forumite
    i know ive spotted the other posts! :eek:
    :j
  • smeeinit
    smeeinit Posts: 15 Forumite
    anyone else got any words of wisdom for me?!
    :j
  • rayday2
    rayday2 Posts: 3,960 Forumite
    I have never dealt with Welcome but heard about them!

    DO you have a loan or finance secured on the car. If it is secured on the car then you can hand the car back to them but sadly they will only give you at the most black book price and the rest you will owe in a loan type thing and of course you are without your original car.

    Me personally I would fight, try to contact one of the finance charities see if you can kick up a fuss if you did not understand what you were signing they have broke at least guidelines. Also think about your local trading standards but hold back on handing the car back until you have some expert advice.

    Sorry I can't help more but fight the erm not nice word people. I had a massive arguement for my MIL with a double glazing company and won on the grounds she did not know what she had signed up too. Also sounds extreme but think about watchdog on the bbc they are doing a current series see if you can get them involved copy the email you send off there website so you can show welcome how far you are taking it!
  • saver_sam
    saver_sam Posts: 609 Forumite
    Part of the Furniture 500 Posts
    I'll ask the OH when he gets in as he knows loads about these type of accounts/company.
  • smeeinit
    smeeinit Posts: 15 Forumite
    rayday2 wrote: »
    I have never dealt with Welcome but heard about them!

    DO you have a loan or finance secured on the car. If it is secured on the car then you can hand the car back to them but sadly they will only give you at the most black book price and the rest you will owe in a loan type thing and of course you are without your original car.

    Me personally I would fight, try to contact one of the finance charities see if you can kick up a fuss if you did not understand what you were signing they have broke at least guidelines. Also think about your local trading standards but hold back on handing the car back until you have some expert advice.

    Sorry I can't help more but fight the erm not nice word people. I had a massive arguement for my MIL with a double glazing company and won on the grounds she did not know what she had signed up too. Also sounds extreme but think about watchdog on the bbc they are doing a current series see if you can get them involved copy the email you send off there website so you can show welcome how far you are taking it!

    i have finance secured on the car....
    i really dont even want to fight them to be honest...i just want to get rid of them.!
    :j
  • smeeinit
    smeeinit Posts: 15 Forumite
    anyone else?!
    :j
  • saver_sam
    saver_sam Posts: 609 Forumite
    Part of the Furniture 500 Posts
    My OH is giving the response some thought so hopefully will be back with an answer soon.

    In the meantime, see http://www.bdl.org.uk/images/16_ew_hirepurchasedebt.pdf it may answer many of your questions
  • rayday2
    rayday2 Posts: 3,960 Forumite
    smeeinit wrote: »
    i have finance secured on the car....
    i really dont even want to fight them to be honest...i just want to get rid of them.!

    I can understand that it makes you really tired and down at the thought of fighting.

    I am just concerened that you had a car you were ok with, went for a trade and have paid even more and you will have no car plus an extra debt to pay for nothing!

    Hopefully someone else will come along with something that works better for you it just seems a shame to surrender a car and collect an extra debt and still need a car. Can you child mind without one?
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