Orange no Network!!!!!!!

Figment

lemontree wrote: »

Rang 02 and they say Post Code covered.
It was an Orange phone I bought.

If it's got an Orange logo on the phone, chances are it's locked to Orange network.

lemontree

Yes I bought an Orange Phone as I thought the other one was faulty. My Son has lived in that house for 5 years and never had any problem with Orange.
I will tell my Son not to take out a Contract with anyone!

afzaal1988

try selecting t-mobile from setting and than network depending on the phone.
t-mobile have there own mast in my area and let orange customers use it since they became everything everywhere.

lemontree

Orange have informed me that it is the T Mobile mast that is down.

esuhl

Ha! I had the same problem yesterday. My phone went offline whilst I was waiting for a call from someone I'd arranged to meet. I didn't know it was offline and spent ages waiting for the call till I realised I couldn't dial out ("Emergency calls only", despite having a full signal).

I turned it off & on and it picked up a signal again, but by then I'd missed the person I was meeting who had been trying to get through and given up and made other plans. Grrr! It took ages for the texts they'd sent to actually arrive.

I wonder if Orange phones are suffering from drop outs while they re-configure the network after the merge with T-Mobile.

espresso

esuhl wrote: »

I wonder if Orange phones are suffering from drop outs while they re-configure the network after the merge with T-Mobile.

This was done a long time ago. Orange and T-Mobile customers have been able to access each others’ 2G networks to make calls and send texts since October 2010. This means that when a user loses their mobile phone signal, the handset locks onto either the Orange or T-Mobile signal, depending on which is the strongest.

The final phase allowing Orange and T-Mobile customers to use the 3G signals from both networks, not just their host network was completed by the end of 2011. Orange and T-Mobile are just trading brands belonging to Everything Everywhere, who are now using the EE brand exclusively for 4G business, although most Orange and T-mobile customers now see EE displayed on their handset.

All cell sites to need maintenance and upgrades etc. so they can't be guaranteed to work constantly 24/7/356. Most users would not notice their nearest site going down but for some locations, it is the only site available!

afzaal1988

lemontree wrote: »

Orange have informed me that it is the T Mobile mast that is down.

Than select orange manually.:)

lemontree

Signal back now but how do I select Orange manually?

esuhl

afzaal1988 wrote: »

Than select orange manually.:)

If the nearest mast was unavailable, wouldn't the phone select the next-nearest Orange/T-Mobile mast automatically...?

lemontree wrote: »

Signal back now but how do I select Orange manually?

It's probably somewhere like:
Settings / Network selection / Automatic|Manual / Orange|T-Mobile

espresso

esuhl wrote: »

If the nearest mast was unavailable, wouldn't the phone select the next-nearest Orange/T-Mobile mast automatically...?

The nearest mast (strongest received signal) was not unavailable - it was allowing "Emergency calls only". The handset can't be expected to know about any network problems further on in the mobile network beyond the base station site.