Argos Rant/Moan

MetalMand

I ordered a Christmas gift from Argos for my DD it was supposed to be delivered Friday so I cleared my plans and stayed home so I didn't miss it. The time slot allocated was between 7am and 7pm... at 2.45pm I received an automated message saying that they now couldn't deliver today (Friday) and would deliver it Sat ... so I wasted most of the day waiting in when i have a million other things to do. I called Argos customer service to voice my displeasure at both the late message and the fact it wasn't even a person and they apologized and basically said call back at 8.30am and they would have more info and a rough delivery time. I called at 8.30am so far at 9.15am I am still on hold and getting more irate by the second.

System

you are aware there was chaos due to the icy conditions yesterday ! my bin has just been emptied today rather than yesterday as
there was black ice all over !
theres probably a lot of deliverys to sort out .

MetalMand

I understand that things go wrong i'm not annoyed about that it's their general attitude of oh well you will just have to wait around until 7pm today that's irking me.

System

what do you expect from them they cant contol the traffic which at this time of the year will be horriffic plus any local weather issues .