Is Cahoot any good?

jimjames

innovate wrote: »

Back to the original question about Cahoot: they had their ups and downs (literally) with their website over the years (before Santander took them over)

I've had an account with Cahoot since they started and their current account interest rates have always been very competitive.

Just to clarify the above, Cahoot was started by Abbey National who were subsequently taken over by Santander. I never had any problems with the Cahoot website either before or after the takeover.

innovate

jimjames wrote: »

I never had any problems with the Cahoot website either before or after the takeover.

Crikey! You must have been hibernating, or on vacation in outer space, during the prolonged outage in October 2008 (just after the Icesave debacle). The biggest issue was not the outage for days on end, but the fact that nobody from Cahoot saw it fit to give their customers any update for days. People were unable to pay bills or get cash throughout that mess.

Anyway, haven't they long since been migrated to the Santander platform?

ses6jwg

innovate wrote: »

Crikey! You must have been hibernating, or on vacation in outer space, during the prolonged outage in October 2008 (just after the Icesave debacle). The biggest issue was not the outage for days on end, but the fact that nobody from Cahoot saw it fit to give their customers any update for days. People were unable to pay bills or get cash throughout that mess.

Anyway, haven't they long since been migrated to the Santander platform?

Not sure. We don't have any access to the accounts in branch. I've seen the cahoot sort codes on cheques and they dont match out systems.

Cahoot is a very strange one. I'm surprised it hasn't been wound up or integrated like everything else. Perhaps Santander have something in store and plan to re-energise the brand at some point.

jimjames

innovate wrote: »

Anyway, haven't they long since been migrated to the Santander platform?

It still is completely different to the Santander internet banking as is the A&L internet banking platform.

innovate

jimjames wrote: »

It still is completely different to the Santander internet banking as is the A&L internet banking platform.

All news to me, I hadn't followed the systems migration and the integration of Cahoot and A&L, because I had closed both, my Cahoot and A&L accounts, several years ago.

Haven't followed the migration stories, but I thought I had read a massive amount of the complaints about Santander were to do with the migration of A&L to Santander? Have I misunderstood something?

andrea_louise

Not had any problems with Cahoot as yet, had an account with them until 2007, then changed to Nationwide flex as i wanted a branch account. i opened a 1yr 'bond' with Cahoot in August 2012 at 3.6%, I suppose any issues will come to light at the end of the term.

CRISPIANNE3

I have had various accounts with them for over 10 years. No problems except when £40,000 was desposited into my savings account by a fraudster.

Also my overdraft apr is only 10.3 percent and has not changed in years.

Nicholas-bloody-Parsons

Closed my account in 2007. Was awkward to move cash in and out. particularly to pay money into. Just because they are part of Santander; dont expect any help from anyone at Santander, particularly anyone in branch.

ses6jwg

Nicholas-bloody-Parsons wrote: »

Closed my account in 2007. Was awkward to move cash in and out. particularly to pay money into. Just because they are part of Santander; dont expect any help from anyone at Santander, particularly anyone in branch.

That's because we can't help you.

Branches have absolutely no access to Cahoot accounts. We can't even view them.

jimjames

Nicholas-bloody-Parsons wrote: »

Closed my account in 2007. Was awkward to move cash in and out. particularly to pay money into. Just because they are part of Santander; dont expect any help from anyone at Santander, particularly anyone in branch.

Not sure about moving cash out as I've always found cash machines suit my needs and I don't need to pay in massive amounts of cash, I just spend any spare cash I have

It was always very clear when opening the account that Cahoot was an internet bank that couldn't be operated by branches. Personally I find it easier to post a cheque off (for free) to pay into my account rather than queuing up in town to pay in over the counter.