Where To Send 2nd Letter

vikki20

just wondering where does the 2nd letter get sent to my local bank or a head office? im with Halifax does anyone know?
thankyou

AFCChris

I'm looking to find this information as well. A lot of the sites around don't seem to say where it needs to go. They all say "send the letter off" but no more. I'm sure I read on here that it needs to go to your local branch.

Any help for me and Vicki?

Chris

mpaters

Over the last few weeks I have been contacting the Bank of Scotland Customer Services with queries in regards to reclaiming. All staff very helpful but with different answers. I have been told to phone in with a quote and they would call back with an answer, secondly after phoning in with my quote I was told to send the letter along with the list of charges to Bank of Scotland, Customer Relations, Viking Way, Rosyth Euro Park, Rosyth, KY11 2UU. Then today as I am sending my letter I called just to make sure this was the correct address I called and was informed to send the letter to Halifax PLC, Customer Relations, PO Box 548, LEEDS, LS1 1WU. (Even though I am with the Bank of Scotland, both banks have now merged and the letter has to go to the Leeds address.) So my letter is off to Leeds.......I hope this helps.

Regards