Buyer asking for refund 40+ days after payment - advice requessted

ess0two

Tell them to list it back on ebay themselves.

lindseykim13

wow i would stall them too, sounds to me like they found another copy (probably cheaper) and now want to return the worser condition of them to you.

sharnad

Try and put them off for a few days

theonlywayisup

Just remember that feedback and stars can be left up to 60 days from sale date.

Even by my calculations, theres some time left!

frugalisticchic

charlesb wrote: »

ok really not sure what to make of this - when i asked why the buyer wanted a refund he said he already had a version of this rare book but thought the one i was selling looked to be in better condition than his copy

his message doesn't specify whether mine or his is better condition in his opinion - but I assume he considers his version is better on the basis of the next bit of his message

he then goes on to propose that as an alternative perhaps i could contact the second highest bidder from the original auction, if they want the book, then he will sell it them, ahem yes for £135! (£10 more than he bought it from me)

i will take a little time to consider how to respond, i am usually very straight with my buyers but tempted (given this buyers antics) to drag my feet to get this past the 45 days since payment to narrow down the buyers options

any thoughts?????

Unless it's damaged or faulty or not as described then you won't have to provide a refund. If you're a private seller and not a business seller, then better still, you never have to provide one unless the buyer claims the item hasn't arrived or is damaged or different to the way it was listed.

Rotor

theonlywayisup wrote: »

Just remember that feedback and stars can be left up to 60 days from sale date.

Even by my calculations, theres some time left!

About a year and a half?:p

charlesb

quick update it all went quiet then

after 59 days and yes 23 hours the buyer left me neg "VERY BAD SELLER - NOT INTERESTED IN SOLUTION"

i think i'm happy to just take the neg & move on, as the buyer was an idiot and i still have 99.6% positive but would maybe like to post a factul response, any thoughts on something that addresses the position briefly - maybe just something like sorry I wasn't able to meet your expectations

to recap there was obviously nothing wrong with the item as the buyer wanted my help to try to re-sell it, he then went quiet about wanting a return before negging me

as a further note after leaving the neg I blocked him, he then messaged via another account saying he wants a refund still my listing was set to returns accepted!

halibut2209

"Buyer asked for refund out of the blue after 40 days. No reason given"

charlesb

would it be unreasonable to make mention in some way of the fact the buyer had the item for >40 days then asked that on his behalf I offered it to the second bidder at a price over & above my his winning bid on my auction!

i did second bidder wasn't intereted, it went quiet then the neg

not sure if it's sensible to say this nor how to do it succintly without sounded like a deranged seller!!

also can i (or is it worth it?) reporting them for contacting me using another member account after they were blocked?

Takeaway_Addict

talk to ebay and show them the emails sent to you....unfair neg really