MSE News: Northern Rock pays £270m to 150,000 after gaffe

jimmy1000

Glasgow77 wrote: »

Hi Jimmy,

I reckon that's the amount (ballpark) I should get. I have not had anything redressed yet though, can you shed any light on whether you think they will be crediting any arrears first or just reducing the total amount and leaving the account as it is (reduced total/arrears still on account)

Hi Glasgow

no arrears will be credited-just reduction of your balance-arrears are to be carried forward..in otherwords they want a quicker reduction in your loan(worse if you have arrears).

so two things have come from this or three

1. NO CHEQUE(COT 1198/LENNON)

2. nO ARREARS ADJUSTMENT

3. END GAME IS NOW UPON US TO CLOSE THE THREAD ...

good on NMRAN - AT LAST DELIVERING...

Cheers
:A

jimmy1000

cot1198 wrote: »

what number did you use? I have been ringing them for the past hour and it's just ringing. Not even going into the automated answer system
I'm using the 0845 609 9610 and 0845 609 9626 both doing the same.

cot second number is what i used then got tfr elsewhere.

no cheque for you cottie..

you will have noticed by now END GAME IS UP-reduction of balance and no adjustment to arrears either...

gutted.com cottie :cool:

gavman99

cot1198 wrote: »

what number did you use? I have been ringing them for the past hour and it's just ringing. Not even going into the automated answer system
I'm using the 0845 609 9610 and 0845 609 9626 both doing the same.

NRAM website shows this message..............

We are currently experiencing technical issues with our telephony system and we are unable to take calls or answer your queries at the moment.

Please re-visit the website for further updates, alternatively please call back later.

lennonc1

Yeah ive been calling all morning too, tried another number but she said lines will be down all day, i was calling to pay as its end month and then complain but ill suppose ill have too keep trying.

I believe this is just the beginning for a lot of people, I will send an email to customer relations now so it is logged.

Jimmy...you have nothing of interest to say now I wont ask you again, please go away. Your happy good for you! We will continue discussing what we can do until this mess is over with!

cot1198

just tried the 9610 number again, now got a voice message saying the because of high call volumes they can not take any calls please try later.

cot1198

lennonc1 wrote: »

Yeah ive been calling all morning too, tried another number but she said lines will be down all day, i was calling to pay as its end month and then complain but ill suppose ill have too keep trying.

I believe this is just the beginning for a lot of people, I will send an email to customer relations now so it is logged.

Jimmy...you have nothing of interest to say now I wont ask you again, please go away. Your happy good for you! We will continue discussing what we can do until this mess is over with!

Looks like we will not get any new information today then.

marksta

Forgive my ignorance, but will the correction result in lower monthly repayments or a reduced term?

123chase

marksta wrote: »

Forgive my ignorance, but will the correction result in lower monthly repayments or a reduced term?

Reduced term, mine went from 15 years to 11 years and 3 months.

cot1198

It's looking like all who have posted so far have had the term of the loan reduced.

darlingdaisys

Jimmy1000 - you have stated the same facts over and over again. I know everybody is entitled to their opinion. Let people seek legal advice if they intend to. They are not doing any harm to you or anyone else. Do you work for NRAM? Because you are now giving me the impression you do, and I think I am not alone in thinking that!