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Matalan Sale Items + Free Delivery

7.5% Quidco.
Click Here

Extra 10% Off the following links:
Christmas
Women
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All Discounts Will Show In Basket!
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Comments

  • niceguy15
    niceguy15 Posts: 1,204 Forumite
    I've been Money Tipped!
    edited 10 December 2012 at 10:42PM
    Thanks For The Tip claire21, but just taken this from Matalan site:

    "Please note that none of our promotions are combinable and this includes free delivery."


    Unless you live in Scotland - Where Click & Collect is Available
  • pawsies
    pawsies Posts: 1,957 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    code does not work in addition to free delivery and 10% off unfortunately
  • Hi,

    I just tried to use the 20% off code, but it takes off ALL the discounts that apply to your basket (eg free delivery, the 10% off savings AND the multi buys).

    This would have meant I'd actually have paid more for my shopping :( and not had any quidco back.

    May be worth checking before going through to purchase.

    cs x
  • Thank you bought some more gift wrap and bows, This will finish the rest of the packing I need to do. Thank you
    'There are far better things ahead Than any we leave behind '
  • I read on HUKD that Matalan are really behind with their deliveries at the moment :(
  • Simmysim
    Simmysim Posts: 1,176 Forumite
    edited 11 December 2012 at 4:59PM
    Last day free delivery I got 9 plates (3 for 2) + 2 tea towels (2 for £2) for £8 total :)
    :A
  • auntyS
    auntyS Posts: 255 Forumite
    I placed an order on December 2nd and received two separate parcels on December 6th but when I got through the miles of bubble wrap I found that some plates I had ordered were missing.

    When I went to the website and tracked the order I found that the third parcel had been damaged and returned to sender.

    I e-mailed Matalan to ask if they would send replacements and have just had this reply from them...............
    I am sorry to hear that your two items have been returned to sender due to being damaged, due to system parameters we unable to resend any items. Once we have received these items back we will make arrangements to have the cost of the items refunded back to your payment card today. Your card should be re-credited within an average 3 - 5 working days. If you still require these items you will need to reorder them online.

    Good job I asked or I'd have been waiting forever. On the bright side , there is now 10% off them.
  • auntyS please see my previous posts.

    If they treat this as a cancellation, even a partial cancellation due to them sending out your order separately in parts (and it is really a cancellation on your part, by means of non-receipt of goods), they must refund you; they can't await the return of the goods first. Let's face it, who is to say that they will ever get the goods back. It's not in your hands... those plates were literally never in your hands! You aren't returning them and the issue is between them and the courier, not with you. Simply, as a customer, you have not received goods, and you want your money back as per the law which is there to protect your interests.

    It's alarming just how many reputable companies seem to be twisting the Distance Selling Regs to suit themselves at the moment...
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