We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

ink cartridges

Has anyone used cartridge24.co.uk for replacement ink? I bought two HP originals ( so packagaing says and I bought as such) , one of which will not work. I have tried emailing to two different addresses on the website....both have been returned unable to deliver. As they are based in Germany I am not even going to try the telephone number given!

Grateful for any info you can give
Thanks

Comments

  • santer_2
    santer_2 Posts: 4,406 Forumite
    1,000 Posts Combo Breaker
    Sent an e-mail and got a reply from mail@cartridge24.co.uk
  • Personally I wouldn't recommend using a website based in another country, and you should try to use a site that has a lot of good reviews. Since you are having trouble getting through to them, you may be able to contact the manufacturer (e.g. HP.)

    If you need a good cartridge site for the future, I've always used inkntonerUK, never had any problems so far!

    Best of luck, hope it gets resolved.
  • santer wrote: »
    Sent an e-mail and got a reply from [EMAIL="mail@cartridge24.co.uk"]mail@cartridge24.co.uk[/EMAIL]
    was this recently? tried again and still came back today
  • scottaf wrote: »
    Personally I wouldn't recommend using a website based in another country, and you should try to use a site that has a lot of good reviews. Since you are having trouble getting through to them, you may be able to contact the manufacturer (e.g. HP.)

    If you need a good cartridge site for the future, I've always used inkntonerUK, never had any problems so far!

    Best of luck, hope it gets resolved.

    As it was co.uk I didn't look into it further! Learning curve I suppose!
    I have ordered one now from the site you suggested so thanks for that!mI will try going to HP direct.
  • santer_2
    santer_2 Posts: 4,406 Forumite
    1,000 Posts Combo Breaker
    edited 11 December 2012 at 10:34PM
    tara442 wrote: »
    was this recently? tried again and still came back today

    I sent it after reading your post

    Dear Sir or Madam,

    thank you kindly for your email and your interest in our products.


    We have inks for the Epson R2880.

    In the following link you will find all products for your printer:

    http://www.cartridge24.co.uk/Toner/Epson/Stylus_Photo_R2880

    Please consider that inks marked in yellow are not in stock at the moment, inks marked in green are available.

    Yours sincerely,

    Joanna Ochs


    cartridge24.co.uk customer service

    Media-Concept Bürobedarf GmbH
    Tel. +49 8102 988-1629
    Fax +49 8102 988-2222

    Eduard-Buchner-Str. 19
    DE-85662 Hohenbrunn
    Directors: Andreas Gebauer, Sebastian Köhler
    VAT No: DE813471470
    Register court: AG München, HRB 141494, Germany

    If you set up an account to buy from them, is there an option to contact them from there when logged in?
  • OP, you may want to check out cartidgepeople and cartridge world.
    I buy from these places regularly, and they have never failed me on price or quality!

    That's for my printer anyway, any chance you could let us know what model printer you have so we can see where the best place to buy ink would be from?
  • dojoman
    dojoman Posts: 12,027 Forumite
    I refill my own, very easy to do and the ink and parts are quite cheap on ebay.
    :pB&SC No. 298
    Life`s Tragedy is that we get OLD too soon
    and WISE too late!
  • bordercars
    bordercars Posts: 1,354 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    i use https://www.cartridgepeople.com great prices and service. they are on quidco 10% cashback or can i ask you to look at our referal link on the board. this will get our town carnival 10% and not cost you a penny more.

    https://forums.moneysavingexpert.com/discussion/4021893
    Div 1 Play Off Winners 2007
    CCC Play Off Winners 2010
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.1K Reduce Debt & Boost Income
  • 455K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 602.9K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.