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Royal Mail Signed For compensation

2»

Comments

  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    MamaMoo wrote: »
    However, with this handset, they also lost the right to a replacement under warranty, so have effectively lost a replacement handset.

    which is a consequential loss
    only covered by RM under SD with optional cover
    where would it end to have RM liable for losses beyond the £46?
    theres a reason SD and consequential loss cover costs more
  • Buzby
    Buzby Posts: 8,275 Forumite
    They will not pay out - the max compensation is the same whether Standard OR Signed for is used (and was previously based on 100 x 1st class stamp). Mobile phones are excluded from all compensation unless SD is used, and consequential loss is also an option.

    The list of items not covered include jewellery, tickets, vouchers and can be viewed on the RM site. The book of stamps is the max payout I'm afraid, (BTDT).
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