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Changing to a credit meter

tom717
tom717 Posts: 181 Forumite
Hi all
I have recently moved into a property with prepayment meters for gas and electric.
The electric is with eon and the gas is with british gas.
I rang BG about moving to a credit meter and they said there was a technical problem with my account and they couldn't do anything until it is sorted, so I have to wait until after Christmas before I can even find out whether they will change the meter.
If I attempted to change supplier, how long would that take? Is there any chance of getting on a credit meter sooner do you think?

Also I am unsure whether I will pass their credit check as I have been "stoozing". I currently have about £3000 borrowed at 0% and stashed away in savings accounts.

Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    As long as you are paying the monthly minimum on your CC on time, it should not impact on a credit search-what the supplier is looking for is evidence or borrowing and timely repayment.
    No free lunch, and no free laptop ;)
  • E.ON_Company_Representative:_Helena
    E.ON_Company_Representative:_Helena Posts: 2,359 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 10 December 2012 at 10:57AM
    Hi tom717,

    Just wanted to pop on to give you a bit of info about getting the prepayment meter removed for the electricity with us.

    I can't comment on the gas situation though, sorry :o

    If you would like a credit meter, then if you just give us a ring we can sort it out, we may ask to do a credit check first.

    Once the appointment is in place you can have a look at the other tariffs and ways to pay.

    Hope this helps.

    Helena :)
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Wywth
    Wywth Posts: 5,079 Forumite
    tom717 wrote: »
    Hi all
    I have recently moved into a property with prepayment meters for gas and electric.
    The electric is with eon and the gas is with british gas.
    I rang BG about moving to a credit meter and they said there was a technical problem with my account and they couldn't do anything until it is sorted, so I have to wait until after Christmas before I can even find out whether they will change the meter.
    If I attempted to change supplier, how long would that take? Is there any chance of getting on a credit meter sooner do you think?

    Also I am unsure whether I will pass their credit check as I have been "stoozing". I currently have about £3000 borrowed at 0% and stashed away in savings accounts.

    What's the issue with your British Gas account that they say will take over a month to resolve?

    If you haven't already done so, I suggest you get an official complaint logged with them today. That will start the clock rolling, and after 8 weeks (if no satisfactory response) you can
    ask the ombudsman to help

    If you delay it and it still isn't resolved, you will have to make a formal compliant and still wait 8 weeks - that would then be over 3 months away!

    Depending on the exact issue with the account, I would suggest you think carefully about attempting to switch supplier before it is resolved, as a switch of supplier may hinder a prompt resolution.

    A switch of supplier typically takes about 4-6 weeks from date of application
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