We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Un encryption help needed
Bigmoney2
Posts: 640 Forumite
in Techie Stuff
I've received a word doc that is encrypted (.docx)
When I try and open it an unencryption box pops upand asks for a password. It is Acer decryption software, but I have never set a password for this.
It also says I can use an admin password, however I don't have one.
How can I open the document, is there any way to find a password or use free encryption software.
When I try and open it an unencryption box pops upand asks for a password. It is Acer decryption software, but I have never set a password for this.
It also says I can use an admin password, however I don't have one.
How can I open the document, is there any way to find a password or use free encryption software.
0
Comments
-
google is a wonderful tool
http://www.pcadvisor.co.uk/forums/1/helproom/356612/vista--acer../0 -
Are you sure that it is encrypted or are you basing the assumption on the extension .docx and ACer encryption triggering when you double click on it?
A .docx file means that it has been produced using Office 2007 -2010. If you have Office 2003 installed then you can download a compatibility pack from the MS site to allow you to read .docx filesThis is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
Are you sure that it is encrypted or are you basing the assumption on the extension .docx and ACer encryption triggering when you double click on it?
A .docx file means that it has been produced using Office 2007 -2010. If you have Office 2003 installed then you can download a compatibility pack from the MS site to allow you to read .docx files
When I click on open I get a pop up box from Acer eDataSecurity management asking for a password, I have never set a password for this.
I have saved the document and it shows as encrypted and have tried opening it in other programmes without success.
I don't know which version of office I have installed.0 -
I think it only shows as encrypted because eDatasecurity has registered docx as an encrypted document extension.
Can I suggest unstalling either Open Office or Libraoffice as these can open .docx files produced by Word.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
0
-
I think it only shows as encrypted because eDatasecurity has registered docx as an encrypted document extension.
Can I suggest unstalling either Open Office or Libraoffice as these can open .docx files produced by Word.
-Quote:
Originally Posted by !!!!!!
Libraoffice
It's LibreOffice. Google Drive viewer can open them too if you have an account...
A huge THANK YOU.
I downloaded Libre and have successfully opened the document.
Thanks again.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.6K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards