fixed price

bern1e007

i have a fixed price saver june 2013 with Eon currently paying £61 per month ive just been notified they are upping my direct debit to £72 per month from january.

is this correct as im on a fixed rate , my account was also £16 in credit too!

any thoughts please

molerat

You are on a fixed unit price. Your DD is based on the amount of energy you use so can vary if that usage changes from the original estimate. As we go into winter where usage will be at its highest £16 credit is not enough to balance the account to £0 in spring.

Wolf3

sounds like Eon's spring time review policy, your unit prices wont have changed. they're estimating your energy usage at £448 for the next 6 months and averaging your monthly payments for that period, which is higher at this time of year than your annual energy usage. Only having £16 worth of credit at this time of year with their DD policy means you have used more than it estimated in the last 6 months.

You will probably find your DD will go down in 6 months time depending on how heavy the winter is. This DD policy is correct as its your unit rates which are fixed till June next year not your DD payments.

macman

Your DD is not your actual monthly bill. it's a contribution towards your usage. Your unit rate is fixed, not your monthly DD.
You should have far more credit going into the winter quarter than £16!

steve-L

Wolf3 wrote: »

Only having £16 worth of credit at this time of year with their DD policy means you have used more than it estimated in the last 6 months.

Assuming this is actual not estimated usage.